Guitarcontrol.com
Claude Johnson Guitar Control
26/08/2009 18:12Claims of Claude Johnson’s guitar control misleading guarantees for his guitar lessons have overwhelmed the instructor and his company for months. Accusations of the legitimacy of both of his business practices as well as claims of promises not delivered have been investigated by a third party with out interest.
The final study revealed no intentional misrepresentations ever existed and every customer service related issue has been determined, including monetary refunds for the handful of customers who have opted not keep the series of guitar lessons that bear Claude Johnson’s name.
After interviewing Johnson for the purpose of the investigation, it was revealed a vast amount of orders were processed during the early days of his business with not enough exposure to ensure each request was processed in a well-timed manner. Claude Johnson quickly worked to resolve any outstanding issues that were known at the time and has recently settled with the few remaining customers who felt they “fell through the cracks”.
At present, there are no exceptional refunds waiting to be processed and Johnson assures us the customer service issues have been addressed with safeguards in place that will prevent any further problems from ruining his business practices. “My goal is to move forward with my business of teaching guitar. My intent to continue with my expansion projects and invite any customer who might have felt slighted or betrayed in any way to contact me personally and allow me to reiterate and reinforce my guarantee. I apologize for any customer who was left feeling as though they’d just received a bad deal”.
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